From gathering your information to lodging your claim, we guide you through every step with clarity and care, ensuring nothing is overlooked.
We begin by gathering all relevant details from you, including signed authorities that allow us to obtain records on your behalf. The sooner we receive this information, the quicker we can prepare your claim.
Every policy is unique. We obtain your superannuation policy documents, carefully review them, and provide advice on what you can claim and the criteria you must meet.
We compile a detailed submission, including medical evidence and supporting documents. Most funds require certificates from two treating doctors confirming permanent disability, and sometimes from your employer as well.
We lodge your claim with the super fund and coordinate the process. You may need to attend an independent medical assessment arranged by the fund.
Once submitted, they will provide an estimate of the decision timeframe, and we follow up to keep your claim moving.
We help you access TPD, income protection, and death benefit payouts — with expert guidance and real results.
We’ll ask for details about your medical condition, work history, and signed authorities so we can request records directly from doctors, insurers, or your super fund.
Most super funds provide policy documents within a few weeks, though timing varies. We follow up to make sure there are no delays.
Superannuation funds usually require certification from two treating practitioners confirming you are totally and permanently disabled before approving a TPD claim.
We carefully assess your policy to confirm what benefits you’re entitled to and the criteria you must meet before lodging your claim.
Sometimes. Funds often arrange an independent medical assessment with a specialist of their choosing to confirm your condition.
In some cases, yes. Your super fund may request a certificate or statement from your employer about your work capacity.
Once your claim is submitted, your super fund should give an estimate of the decision timeframe. On average, this can take several months, and we follow up regularly to keep your claim moving.
If your fund asks for additional documents or medical evidence, we manage that process for you and keep you updated on what’s needed.
Our team is ready to help with your TPD, income protection, or death benefit claim — no matter where you’re at in the process.
See how we've helped individuals access their full entitlements.
We're proud to be trusted by clients and recognised for delivering results.
Speak with a lawyer about your TPD or insurance claim — no cost, no obligation.
