Delivering outstanding TPD and income protection insurance claims results

Dedicated to TPD & Insurance Claims

We help individuals and families access their superannuation and insurance entitlements. With a focus on clarity, compassion, and proven results, our services are built around supporting you when it matters most.
Our Services

We focus exclusively on superannuation and insurance claims.

We provide clear, compassionate, and results-driven legal support to help you access the benefits you deserve.

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Superannuation TPD Claims

Helping you navigate superannuation policies to claim your entitlements.

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Life Insurance and Death Benefit Claims

Supporting families to access payouts and resolve disputes.

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Income Protection Claims

Ensuring you receive regular benefits when illness or injury keeps you from working.

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Permanent Impairment Claims

Supporting you in obtaining compensation for lasting injuries or loss of function.

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Trauma Insurance Claims

Helping you secure lump-sum benefits after a serious illness or critical medical event.

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Total & Temporary Disability (TTD) Claims

Guiding you through temporary incapacity claims to access income support.

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Rejected / Disputed Claims & AFCA Complaints

Challenging insurer rejections, delays, and disputes to protect your entitlements.

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Multiple Super Fund Claims

Maximising benefits by managing claims across multiple superannuation accounts.

Why Choose TPD Claims Lawyers

Supportive. Focused. Proven.

We help you access TPD, income protection, and death benefit payouts — with expert guidance and real results.

2
days
Average time to complete an initial claim review.
10
hrs
Average response time to new client enquiries.
80
%
TPD Claims Approved
Our Core Values

Guided by integrity, compassion, and results.

We are committed to delivering expert TPD and insurance claim services with honesty, respect, and relentless dedication to achieving the best outcomes for our clients.
Our Mission

TPD Claims Lawyers is a specialist legal team dedicated to helping Australians access their full insurance entitlements when injury or illness prevents them from working. As part of the Carter Capner Law group, we proudly carry on a tradition of legal excellence that spans over 75 years.

Our mission is to apply our deep knowledge of TPD, income protection, and death benefit claims to deliver legal outcomes that truly support our clients’ financial recovery and peace of mind. We aim to simplify complex processes and provide guidance every step of the way.

We are committed to acting with compassion, integrity, and precision — anticipating obstacles and addressing them with strategy and care to achieve the best result possible for every client.

Our Approach

Exceptional legal service is about more than just lodging forms — it’s about supporting you through one of life’s most difficult moments with clarity, compassion, and experience.

We understand that every person’s situation is unique. Whether you’re navigating a Total and Permanent Disability (TPD) claim, pursuing income protection benefits, or seeking a death benefit after losing a loved one, we take the time to learn about your circumstances in full. We don’t just process claims — we listen, investigate, advise, and act in your best interests at every stage.

Our firm is built around a simple but powerful idea: people first. We take a compassionate, client-focused approach that makes legal processes less overwhelming. We cut through complexity and communicate in plain language — not legal jargon — so you feel informed and empowered from start to finish.

To ensure your matter progresses efficiently, we use up-to-date case management systems that allow our team to provide real-time updates. You’ll never be left wondering where your claim stands — and we’re always available to answer questions when you need us.

frequently asked questions

A TPD (Total and Permanent Disability) claim is made through your super fund or insurer when illness or injury prevents you from ever returning to work within your training, education, or experience.

No. Unlike compensation claims, TPD claims don’t require you to prove negligence. It’s enough to show that your condition prevents you from working.

Most claims take between 3–12 months depending on the complexity of your case, the insurer’s response times, and whether further medical evidence is needed.

If your TPD or insurance claim is declined, you may have options to appeal through internal review, external dispute resolution, or legal action. We can guide you through this process.

Most TPD claims are settled directly with super funds and insurers, meaning you usually won’t need to go to court.

Yes. If you have insurance attached to more than one super account, you may be entitled to make multiple claims.
We focus on TPD, income protection, death benefit, permanent impairment, and trauma/critical illness claims.
It means you won’t pay any legal fees unless your claim is successful.
Latest Insights

Updates, legal insights, and expert tips on TPD, insurance, and superannuation claims.

Practical insights to help you understand your rights, strengthen your claim, and get results sooner.

Still have questions?

Our team is ready to help with your TPD, income protection, or death benefit claim — no matter where you’re at in the process.

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Real Results for Real People

See how we've helped individuals access their full entitlements.

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Recognised Legal Support

We're proud to be trusted by clients and recognised for delivering results.

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Get a Free Consultation

Speak with a lawyer about your TPD or insurance claim — no cost, no obligation.